Case Study

Multi-Channel Marketing Automation Platform

A multi-channel marketing automation platform grew organic traffic by approximately 83% and built AI engine visibility across five major platforms in 9 months.

Dashboard

+83%

Organic traffic

84

Domain Rating

14,726 (+51%)

Top 3 keyword growth

5.3K

AI citations

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The Client

A Full-Stack Marketing Platform With Search Visibility Behind Its Product Reach

A multi-channel marketing automation platform bringing email, SMS, chatbots, CRM, website building, and lead generation into one connected ecosystem, serving businesses and marketers across multiple international markets.

With a product expanding faster than its search visibility could keep up, the platform came to us looking to turn that scale into a measurable competitive advantage.

Campaign Snapshot

Niche

Marketing automation

Time Span

9 Months

Average DR

84

Link Built

110

The Challenge

A Broad Product Ecosystem Competing
Across Multiple Established Categories

Despite a strong existing organic foundation, the platform’s reach hadn’t kept pace with how much its product had grown. 

Multiple Search Categories

The platform spans email marketing, SMS, chatbots, CRM, and website building, each competing in its own established, high-authority software category.

Diverse Customer Intent

Marketers, sales teams, and business owners search differently depending on which product they’re evaluating, making a single, one-size-fits-all SEO approach ineffective.

Competitive SaaS Landscape

Core categories are dominated by established, well-funded competitors with years of accumulated content and backlinks.

Limited AI Engine Presence

Minimal citations across major AI answer engines, leaving the platform largely absent from how buyers increasingly research software today.

Expanding Product Footprint

New capabilities continually widen the platform’s searchable topic ecosystem, requiring authority-building to keep pace with product growth.

Our Approach

Building Authority Across a Multi-Product SaaS Ecosystem

We recognized that a platform this broad couldn’t be treated as one SEO project, it needed a strategy built around each category the product actually competed in.

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Category-Relevant Authority – We focused on building topical relevance around the platform’s core software categories, rather than chasing generic, domain-wide links that wouldn’t move the needle in any one space.
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Contextual Placements – We secured links on content already ranking and trusted within marketing and SaaS publications, the kind of placements search engines and buyers alike take seriously.
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Product-Level Focus – We aligned authority building with the platform’s priority product and solution pages, making sure the pages driving real business impact got the equity, not just the homepage.
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Commercial Search Alignment – We directed search equity toward the pages doing the real work, product and comparison pages where high-intent buyers make decisions.
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Broader Topical Coverage – We strengthened authority across the platform’s expanding product ecosystem, so search visibility could keep growing alongside new features rather than falling behind them.

The Results

Nine Months of Organic Visibility and Authority Growth

Verified organic traffic growth across the full nine-month campaign window

Organic Traffic

Organic traffic grew from roughly 520K to a peak above 950K monthly visits between September 2024 and May 2025, an increase of approximately 83%, with the sharpest gains concentrated in the final ten weeks of the campaign.

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AI Visibility

Building Authority for Search Beyond the Traditional SERP

Stronger topical authority can also support discovery as users increasingly research software through AI-driven search experiences.

5.3K Total citation count across 5 engines

Perplexity

896

From 0

Copilot

260

From 0

Google AI Overview

3.7K

Down from 6K

ChatGPT

239

From 0

Gemini

183

From 0

Google AI Overview holds 3.7K citations, down from a peak of 6K, reflecting a downward trend since the campaign ended

Why This Worked

Four Moves That Turned SaaS Authority into Search Visibility

Each decision connected the platform’s broader product footprint with a more focused search opportunity.

01

Distinct software categories became the foundation for authority

Result: Top 3 keyword rankings jumped from 9,782 to 14,726, a 51% increase, proof that spreading authority across categories beats chasing one broad keyword set.

Category Depth

02

Priority product pages became the focus for search equity

Result: Organic traffic climbed roughly 83% over the 9-month campaign, and it wasn’t scattered growth, it landed on the pages actually driving business impact.

Focused Traffic Gains

03

Customer search journeys shaped where authority was built

Result: AI engine citations hit 5.3K across five platforms. Four of those engines started at zero, the platform’s content simply became a source AI systems trusted enough to cite.

AI Citation Growth

04

A steady placement cadence carried the campaign through nine months

Result: Traffic dipped before it climbed, but the placement cadence never let up, and that consistency paid off, growth accelerated through the final stretch, closing out the campaign near its highest point yet.

Sustained Cadence

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We’ve always had a strong product across a lot of categories. What we didn’t have was search visibility to match, until now. Nine months later, we’re ranking where it matters and showing up in AI search too.

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Marketing Director

Multi-Channel Marketing Automation Platform

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